Trophy
Help Centre

Answers before the first whistle.

Short answers for organisers, helpers, players and supporters. The product is designed to keep the day moving, but the questions still deserve a straight answer.

Getting started

Does everyone need to download an app?

No. They tap the link or type the code into their phone and they are in. Nothing to install, no password and no email address needed.

How quickly can I set up a tournament?

Start with how many teams or players, how many pitches or courts and how long you have. Trophy gives you a plan to edit before you share the code.

Running the day

What is a Weekender?

One event with several age groups in it. Each gets its own table and trophies, while everyone joins through one code.

Can helpers put scores in?

Yes. Give a helper a scoring link limited to their pitch or court. They can score all day without getting access to the rest of the tournament.

Scores and tables

What happens when someone puts in a wrong score?

Change it from your phone in two taps. Trophy keeps the old result, records who changed it and recalculates the table from the current confirmed result.

What if the two sides disagree?

Both versions stay visible to the organiser. You can choose the right one, add a reason and keep the correction history.

What if the signal at our ground is terrible?

Scores save on the phone and send themselves when the signal comes back. You can also print the plan before the day starts.

Privacy and safety

What about children's data?

Under-16s do not need an account or an email address. A coach or guardian holds the record, and public boards can use a first name and initial instead.

Can I get my data out?

Yes. You can request an export of your tournament data and close your account through the support address in the Privacy Policy.

Clubs and pricing

Is there anything to install?

No. Trophy runs in a browser on a phone, laptop or smart TV. A player can join without creating an account.

Can I run more than one age group?

The Weekender plan is built for that. Keep the groups separate for standings while sharing the same event code and court plan.

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