Trophy
Trophy legal

Legal

The policies behind Trophy, written to be read. If anything is unclear, ask us and we will explain it.

Last updated: 28 September 2026

Our policies

  • Terms of use

    The terms that apply when you organise, join or watch a tournament on Trophy.

  • Privacy policy

    What personal data Trophy collects, why, how long we keep it and the rights you have over it.

  • Cookie policy

    Every cookie and piece of browser storage the Trophy website and app use, and how to change your choice.

  • Data processing

    How Trophy processes the personal data in your tournaments, for every organiser on every plan.

  • Sub-processors

    The suppliers that process personal data for Trophy, what each one does and where.

  • Keeping kids safe

    How Trophy approaches junior events and children’s data, and how to report a concern.

  • Accessibility statement

    What we do to make Trophy usable for everyone, what we know still needs work and how to tell us.

Who is responsible for your data

Trophy is a trading name of Cube Systems Limited. We decide how the personal data behind the Trophy website and app is used, which makes us its controller under UK data protection law.

Publisher and data controller
Cube Systems Limited, trading as Trophy, part of Crushed Ice Group
ICO registration
ZC216972
Registered office
Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP
Data protection contact
hello@trophyapp.co.uk
Telephone
01234 672 617
Where data is held
In the UK, on Amazon Web Services (AWS). Our servers, database and backups are in the UK. Some providers, such as Google and Stripe, may process limited data outside the UK, with the safeguards set out in our privacy policy.

Making a request about your data

Access, correction, deletion, objection or a copy to take elsewhere: the route is the same for all of them.

  1. Email hello@trophyapp.co.uk and say what you need. There is no form and no particular wording to get right.
  2. We may ask for something that confirms it is you, so your data is never handed to someone else.
  3. We answer within one month, normally free of charge. If the request is about a tournament someone else organised, we may involve the organiser, because they decided what was collected.

Account holders can also download their data and delete their account from the account settings in the Trophy app.

Complaints

Tell us first and we will try to put it right. You can also complain to the Information Commissioner’s Office, the UK regulator for data protection. Our registration number is ZC216972.