Keeping kids safe

1. What this page covers

This page explains how Trophy is designed for junior events. It sits alongside, and does not replace, the organiser's safeguarding policy, risk assessment, DBS requirements, governing-body rules and duty to report a concern.

2. Adults hold the responsibility

Children do not need to create a Trophy account, and are never asked for an email address or password to join. The organiser, coach, club or guardian decides who may join, what is displayed and who can score. Adults remain responsible for consent, supervision, photography, first aid, transport and the wider event.

3. Junior mode

Junior mode is designed to reduce what a junior event exposes: records held by a guardian, redacted public names on public boards and scoring limited to trusted staff. Our features page shows its current status.

Whatever is switched on, organisers should use the minimum information needed, show a first name and initial or another approved display name on public boards, keep scoring with trusted helpers, check every public link before sharing it and remove access when the event is over.

4. Communication and contact

Trophy is not a child-to-child messaging service. Organisers should use the club's approved communication channels, keep contact details private and never use a public result board to publish personal information, medical details or location information beyond what the event needs.

5. Reporting a concern

If someone is in immediate danger, call 999. For an event concern, follow the organiser's safeguarding process and contact the club's safeguarding lead. To report misuse of a Trophy account or public board, email hello@trophyapp.co.uk with the event code, what happened and how we can reach you. We may disable a join code while we look into it.

6. Children's data

The privacy policy explains the data we process and the rights available to children and the adults acting for them. We will act on a credible request to correct or remove a child's information, taking into account the organiser's role and any legal record-keeping duty.